Code of Conduct

Introduction by Mandy Burns FHRIM, CEO and IFHIMA Director

It has been widely recognised that Health Record and Informatics Professionals play an important role and provide a significant contribution to enhancing the quality and efficiency of healthcare provision throughout the NHS.

The wider remit now undertaken by health records and health informatics professionals therefore has provided an opportunity to reaffirm the provisions of our Code of Conduct.

The IHRIM Code of Conduct concentrates on the issues of the responsibilities of the health records and health informatics professional with regard to integrity, honesty and provision of services consistent with the need for quality health care and treatment. It details the professional standards to be employed by those working within the field and will be reviewed regularly to keep it dynamic, reflecting the needs of the service. Our commitment to this is supported by our affiliation to UKCHIP (UK Council for Health Informatics Professions).

The Code of Conduct will also set out the standards for professional conduct of members of the Institute. These have not been devised to be rigid but rather to provide a framework to assist both employers and employees achieve the highest professional standards in health record and information management.

The IHRIM Code of Conduct sets out the standards of behaviour expected of members in their professional practice:

  • make the care, dignity and safety of patients the first concern
  • respect patient confidentiality
  • respect the public, patients, relatives, carers, NHS staff and partners in other agencies
  • comply with legislation at all times
  • indicate the likely consequences in the event of professional judgement being overruled
  • endeavour to complete work on time and to budget, advising the employer or client of any situation likely to cause an overrun or delay
  • seek to be honest and not offer or provide, or receive in return, any inducement for the introduction of business from a supplier without full prior disclosure of the facts to the employer or client
  • make known any interest, financial or otherwise, before offering any judgement on behalf of an employer or client
  • be honest and act with integrity
  • accept accountability for your own work, the performance of those you manage and of your own organisation
  • demonstrate your commitment to team working by co-operating with colleagues in the NHS and in the wider community
  • act with integrity, preserving and protecting the viability and confidentiality of the health record and any other confidential information obtained in the course of official duties
  • seek to be honest and refuse to conceal or participate in unethical practices or procedures
  • ensure good conduct in the practice of the profession so as to bring respect and dignity to themselves, the health informatics profession and IHRIM
  • improve professional knowledge and competence, through continued self improvement and application of current advancements in the conduct of health records and information management
  • abide by the constitution, objectives and rules of the Institute and loyally support its undertakings
  • uphold the reputation of the Profession, seeking to improve professional standards through participation in the development and use of those standards, and avoiding any action which would adversely affect the good standing of the profession
  • encourage and support other members in their professional development and, where possible, provide opportunities for the professional development of new entrants into the Profession
  • seek to communicate effectively, using appropriate terminology, and establish and maintain good working relationships at all times
  • through continued self improvement and application of current advancements in the conduct of health records and health informatics practices, seek to upgrade professional knowledge and skill and to increase the Profession's body of systematic knowledge and individual competence

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